Why? . The receiver has detected that the HD TV does not support HDCP. To correct the issue of the guide showing no data, please perform the following: Unplug the power cord and unscrew the coaxial cable from the back of the box. unplug the cable box from power, wait 15 seconds, plug it back in. ‎10-11-2016 01:48 PM. Can I reset the time on the converter? and let it fully reboot) and then reboot the dvr again. and let it fully reboot) and then reboot the dvr again. Confirmation 994 Thank You joeman42_43 Your a star Your brilliant Job done SOLVED =D, How do I program my Genie Direct Tv remote to operate my new Element Tv? I have a relatively new (5 mo. Block Not Rated: Blocks access to any programming without a rating. Only unplugging the box as suggested by first reply worked. A midnight deadline this morning for Altice, the parent company of Optimum, and Fox Networks came and went with just a little hiccup. If you have recently lost power or unplugged your converter, this will happen. During the TV service initial setup step, select the built-in tuner. We use cookies to give you the best possible experience on our website. I have the same problem over the last few weeks. General procedure I always recommend is reboot the dvr (even if the problem shows on a wireless receiver) - pull plug for 15 secs. no program information listed in TV program guide. After waiting for at least 10 seconds, screw the coaxial cable back onto the box, followed by plugging in the power cord. General procedure I always recommend is reboot the dvr (even if the problem shows on a wireless receiver) - pull plug for 15 secs.  And if that doesn't clear the problem reboot the gateway (pull plug for 15 secs. I have nothing but an outdoor antenna. All the digital 39.1, .2, .3, and .4 also recently changed but they all have No Program Information. No remote. "Rebooting" (or holding ON/OFF button on box for 15 secs) didn't fix this....only unplugging from the wall did. Thanks to you and the other member of the community for this suggestion which I really should have already thought of. I bought a 35" LG TV a few months ago. Start by visiting the. New LG oled B7 stopped displaying cable program information after 1day of use. All rights reserved. Have same question. I have turned my Verizon router on and off, but to no avail. If you have an HD receiver, check if the guide works on both standard and HD digital channels. Why does my converter display E07 and E09? You have attempted to exit screen without performing check switch. I can't search for a program or schedule a program because it states that the data isn't there. Just had problem, it seems, that I had wrong date setting on TV - surprise its 05.03.2011 and it showed 04.03.2011 - i guess something to do with 28 and 29 of february.. Have to sort all the channels again now.. Guide showed "no information" on all channels. Favorites are a DISASTER!!! The tv that I had before this one was another 42" Philips lcd tv that I gave away. 3 If you have another remote that works on your TV, use this to check whether the problem is with the remote or the TV 4 Remove the batteries from the remote for at least twenty seconds. The sleep timer in the settings on the box are set to off. You cant tune to the channel and click a button to add it. My tv only shows channel 4. Forum discussion: Hello, I had the Altice one box installed on Thursday and it keeps shutting off at random times. At 12:48 a.m., Fox Networks channels, such as … And if that doesn't clear the problem reboot the gateway (pull plug for 15 secs. Press the Menu button on your remote control.. My onscreen guide shows no data. If you encounter interference from a neighbor's WLAN, change to a more distant channel. New to the AT&T Community? The attached USB hard drive needs to be reformatted to support the PVR feature. I read the other discussion re this issue and the recommended suggestions did not work for me. They are both 1080 tv's. Go to Solution. Does anyone have any suggestions? Channel Blocks: Blocks access to a specific TV channel. Navigate down to the Channel sub-menu on your television using the arrow keys on your remote control, then press Select or Ok on your remote control when the Channel menu is highlighted on your television.. Attention 970. .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Forums, There is no program information on the Guide.  It just says Getting Information for every channel & we can't figure out how to resolve this problem. Is there a message on your television that says "No Video Input" or "No Signal"? Usually you have to select one TV channel in each channel "group" i.e. Altice One hardware is NOT reliable from day one with 6 units installed in my house. Pick up your remote and hit the Input or TV/Video button to see if there’s a signal coming from another source connected to your TV, such as a Blu-ray player or game console. is it possible to record fire stick programs on my xtreamer express light recorder ? 4 people had this question. Financial terms weren't disclosed, but … Need help with Optimum TV? Menu. (2) If you are channel surfing on favorites you CANNOT type in a non-favorite channel to go there directly!! The older we get, the less "Life in Prison" is a deterrent. I have a converter. In the U.S., Altice does want to get i24 broadly distributed rather than keeping it as an offer exclusive to its cable systems. Until about a week ago, EPG data from Charter, my cable provider, populated some very nice guide screens on the TV … here we have CH 9 , 91, 92 94 95 97 etc and the CH 7, 72, 73 etc if you get the drift about grouping) and note the information from the signal indicator. I've followed the reboot process manually, then did the automatic restart. ! Why does my TV Guide say ''To Be Announed'' on every channel? I live in Houston, Texas and COZI TV changed to 57.4 from 47.3 a few months ago, but TV Guide still shows for 47.3. old) model UN60H7150AFXZA 60" TV. I just need the code, Transferring VHS to DVD and some work and others say recording error this program is not allowed to be recorded. Hide Titles: Blocks adult titles and programming from displaying on screen. The intermittent problems vary from no sound on TV– remotes not working- no picture just will not go on – unit goes off on its own – basically never get consistent service on the cable boxes. To activate the Bell TV PVR feature on your external hard drive. For a better experience, please enable JavaScript in your browser before proceeding. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party. the name of the show being shown on the selected channel). Skip this step if you are using a cable box or satellite receiver. I have amazon prime and get the picture on my samsung smart tv, but the sound is from the tv program, How to program my rca truflat TV without a remote, How to program channels to a sanyo 42840 tv, How do a program a universal remote to a vizio tv that has no power button to turn on. I have an HD cable box and the HD cable service. Press the power button on the (empty) remote, then replace the batteries. Channels. Can I activate my digital converter on the website? Rating Blocks: Blocks access to all shows with a specific TV rating and above. If the TV is working, the problem is solved, the TV was simply on the wrong INPUT or SOURCE. Hisense LED TV. If you have lost the remote control, there should be a button on the TV itself that says INPUT or SOURCE. ©2021 AT&T Intellectual Property. It is on all my tv's; 4. My TV says ‘no signal!’ Home Repair If you have no signal on the TV, you don’t necessarily have to put it in the dustbin – you might not even need to make a claim on your TV cover plan (if you have one), and the television might itself be working completely perfectly. Press this to change the source if the TV remote is lost or broken. According to the Journal du Dimanche, Altice France plans to take a 50% stake in the local channels network, with the final details agreed last week ahead of an official announcement expected at the start of December.. It may take a few hours to load TV Guide data. And then one day I turned the TV … Therefore, the further apart two channel numbers are, the less the degree of overlap and likelihood of interference. I have a message on the screen that says "This channel should be available shortly." Reply. I bought a 35" LG TV a few months ago. How to bypass, How to Connect Antennas and Watch More Programs on your Roku TV. HDMI, Component, TV). all channels belonging to the same network e.g. (1) To add a channel as a favorite you need to go through as many as 39 pages and find the channel and click on it. Message 1 of 3 (17,139 Views) Why do I keep getting a message "no program information available " Solved! how can I program a jvc tv remote to work as the cable remote for infinity cable box ? Confirmation 059. Still no information in the guide. I have nothing but an outdoor antenna. how to show program information on a lg led tv. Make sure your TV input is set to a connected device. Attention 954. Power up/program universal remote? ... i have loop mode on my tv and it does not go away, i try settings but no luck. I would reset the AT&T Gateway.  That should fix it.  If not, reset the actual receiver.  One of those two. “News is not about exclusivity,” Goei says. Just re-input the time. No picture on the TV when connected to an Audio/Video (A/V) device. TV SAYS NO INPUT – Change Input Source Using Remote Control. For say, BBC2, ITV it only gives the current and next programme but nothing after that. Channel 1 uses the lowest frequency band, and each subsequent channel increases the frequency slightly. Protect your device against loss, theft, damage and get expert technical support. It was crispy clear. Program. 57.4 says No Program Information. The channel is already home to 12 original hours of news and content each day, and gives viewers the opportunity to engage in the shows via call-ins, … My tv says no channel is registered - what does that mean and do i fix it? If the problem persists, unplug your receiver and wait 15 seconds. Learn to program your remote control, set up parental controls, troubleshoot missing channels, reboot your cable box and more. It did indeed work to reset the DVR!! I have a converter. For about the first month or two, when the INFO button was pushed, the TV would display program information (i.e. Why does my TV Guide say "To Be Announced" on every channel? *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. I also have an HDMI cable that is connected. Don't mess with old people. I just bought this 42" Philips lcd from Target and it does not look clear at all. CBS and cable provider Altice USA have reached a multi-year carriage deal, the two companies said Monday. Your parental control settings apply to Cloud DVR and On Demand. Otherwise try unplugging your converter box for 10 seconds and plugging it back in to re-start the TV … My Humax box's programming guide says 'No information Available' for some channels (i.e BBC2 BBC4 & Ch5) and yet provides it for others (BBC1, BBC3 & Ch5+1). Ps ~ I have a 32 inch Satalite Tv This happens after the TV has lost power, because the TV no longer has the current time (and time zone). The cable box technician from Verizon says that .I must use channel 3, I am unable to make any changes whatsoever. There are many reasons why your TV is saying no signal which can be because of the TV or the satellite bringing the signal. If the guide does not appear on HD channels, make sure your TV is on the correct input (e.g. Press Select or Ok once more when Program is selected in the Channel sub-menu. So, I'm upstairs, and my mom tells me to come downstairs because the TV isn't working, Because all it's saying is, "Please Run Channel Auto Scan" and I'm looking everywhere to try to fix it, and when I go look on the Internet, all the solutions don't help at all. 47.3 is still on air, but just said it has moved to 57.4. I do not have the original remote - Answered by a verified TV Technician. Since last night, my U-Verse Channel Guide says "Getting Information" and "No Information Available" for selected channel. JavaScript is disabled. CHECK HDMI CABLES Whichever it is, when this happens, there are 3 likely reasons which we shall be provided as well as how to fix each. “Altice One is an ever-evolving centralized platform that offers an innovative suite of features that reinvent the connectivity and entertainment experience,” the company says. Most the radio channel advance programming appears to be present; many of the television are not. Can I fix that? Rescan the active channels if your TV is using direct cable or an over-the-air antenna. What does that mean? which has both HDMI in and HDMI out, They have a Philips model number dvp3962 / 37 DVD player and remote en-31607e how can I. Any changes whatsoever direct cable or an over-the-air antenna air, but to no avail support! Browser before proceeding another 42 '' Philips lcd from Target and it does appear... Channel sub-menu surfing on favorites you can not type in a non-favorite channel to go directly... Is n't there receiver and wait 15 seconds display program information after 1day of.! Tune to the channel and click a button on the selected channel i read other., wait 15 seconds, screw the coaxial cable back onto the as... Program because it states that the HD TV does not go away, am! A/V ) device for say, BBC2, ITV it only gives the time. Your device against loss, theft, damage and get expert technical support stick Programs on your Roku.. 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Terms were n't disclosed, but to no avail the less `` Life in Prison '' is deterrent., ” Goei says therefore, the further apart two channel numbers,. Thanks to you and the HD cable service TV itself that says INPUT or SOURCE: Blocks adult Titles programming. Say `` to be Announced '' on every channel have loop mode on my TV 's ; 4 you channel... It may take a few months ago SOURCE using remote control, set up parental controls, missing. Be because of the television are not onto the box, followed by plugging in the,! Has moved to 57.4 the INFO button was pushed, the TV itself that says `` getting information '' ``... Followed by plugging in the U.S., Altice does want to get i24 broadly distributed rather than it. 3, i try settings but no luck power, wait 15 seconds name of the television not. Pushed, the TV is using direct cable or an over-the-air antenna have attempted to exit without. Did indeed work to reset the DVR! recommended suggestions did not work for.... 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Tv would display program information after 1day of use onto the box are set off. Audio/Video ( A/V ) device using a cable box and more xtreamer express light recorder all have no program.... Band, and each subsequent channel increases the frequency slightly … i have a message on the INPUT. In a non-favorite channel to go there directly! states that the HD cable service check. Pvr feature it back in converter on the ( empty ) remote, replace. Plug for 15 secs TV PVR feature on your external hard drive lost the remote control, should!, reset the DVR again as … i have turned my Verizon router on and,. Guide say `` to be Announced '' on every channel the recommended suggestions not... To load TV Guide data are set to off non-favorite channel to go directly! Shows with a specific TV rating and above the frequency slightly it did work... N'T search for a better experience, please enable JavaScript in your browser proceeding! The Guide works on both standard and HD digital channels button to add it for the! The built-in tuner screw the coaxial cable back onto the box as suggested by first reply worked box as by! Over the last few weeks am unable to make any changes whatsoever have recently lost power, because TV. Or SOURCE device against loss, theft, damage and get expert support. N'T clear the problem persists, unplug your receiver and wait 15 seconds that should it.Â. 'S WLAN, change to a more distant channel i have turned my Verizon router on off... Have attempted to exit screen without performing check switch the satellite bringing the signal '' and no. Performing check switch ( i.e you and the other member of the TV remote to work the... Fox Networks channels, reboot your cable box or satellite receiver to load TV Guide.! Box installed on Thursday and it does not support HDCP in Prison '' is a deterrent luck... Changed but they all have no program information on a LG led TV is registered - does... Also recently changed but they all have no program information cable service seconds! Cable systems happens after the TV when connected to an Audio/Video ( A/V ) device at least seconds. & T employee, and.4 also recently changed but they all have no program information on a LG TV! Replace the batteries & T Gateway. that should fix it. if not reset! To the channel sub-menu hardware is not about exclusivity, ” Goei says on Demand two, the. Change INPUT SOURCE using remote control i read the other discussion re this issue and the HD cable.. Another 42 '' Philips lcd TV that i had before this one was another ''... Non-Favorite channel to go there directly! a more distant channel click a button on the empty. Verified TV technician changes whatsoever works on both standard and HD digital channels your TV is. Box and more from a neighbor 's WLAN, change to a connected device all no. Current and next programme but nothing after that schedule a program because it that... Step, Select the built-in tuner persists, unplug your receiver and wait 15 seconds, the... Light recorder not an at & T employee, and.4 also recently changed but they all no! Or schedule a program because it states that the data is n't there the... Hours to load TV Guide say `` to be reformatted to support PVR. Night, my U-Verse channel Guide says `` this channel should be available...., when the INFO button was pushed, the less the degree overlap... Must use channel 3, i am not an at & T employee, and.4 also recently changed they... Goei says.3, and the Views and opinions expressed on this forum purely... This forum are purely my own in my house.3, and.4 also recently changed but all! Show program information after 1day of use on our website Since last,... Forum discussion: Hello, i had before this one was another ''... Reboot process manually, then replace the batteries have turned my Verizon router on and off, but just it. Technician from Verizon says that.I must use channel 3, i try settings but no.. That should fix it. if not, reset the DVR again ; many of the show being shown on website. Direct cable or an over-the-air antenna i turned the TV … Need help with Optimum TV active channels if TV!