You can manage your payment details in the app or MyAccount in a few simple steps. Depending on how you've chosen us to contact you, you'll be sent and email or letter confirming your details have been changed. Sorry something's happened at your home. Registered in England and Wales no. Hastings Group is an equal opportunities employer which means we treat people fairly. For updates, how to send us information and answers to key questions visit our claims help centre. Many moons ago, before I took ownership of a 660bhp modified, flame-spitting Nissan GT-R, 17-year-old me started motoring life off with a lowly 1.0-litre Toyota Yaris. If you want to know more, take a look at a full list of MyAccount features. Please call them on 0333 321 9818 (UK) or 00 33 472 43 52 55 (EU). Alternatively, you can get in touch by calling us on 0333 321 9757. Simply go to Renewals and check policy's set to automatically renew. If you're the account holder you can make changes yourself in the app or MyAccount any time that suits you. This should only take a couple of hours. Be rewarded for safe driving with a telematics car insurance policy. 3116518. If you're thinking about adding a driver or getting a new car you can log into the app or MyAccount and get an instant quote for a change to your policy. Change your payment details, including when your monthly payments are taken. Form 8.5 (EPT/NON-RI) -Hastings Group Holdings plc 15 Jul 2020 Hastings Direct's £250,000 Covid-19 Community Commitment Grant Scheme supports over 150 local charities To change your payment date or bank account number just: Confirmation of your change will then be uploaded to MyAccount. They were casted a ballot Moneyfacts Car Insurance Provider of the Year 2018 for the fourth time. Read about radio DJ Sian Welby's first car and her early driving days. Choose car insurance with flexible levels of cover and optional extras. You’ll find your policy details and insurance documents as well as contact numbers, claims tips and our live chat service all stored safely and securely in the app to access whenever and wherever you need them. Great! The easiest way to manage your payment details is in the app or MyAccount. Welcome to the new Hastings Direct app, which is packed full of features designed to take the hassle out of managing your insurance It's really important to keep up with car maintenance to help avoid a breakdown. No problem. From East Sussex in England we find the historical old town of Hastings. It could be you told us a different email address, so make sure to check that and then try again. To get you to the help you need quickly go to our claims help centre to make a new claim for your car, home, van or bike insurance. If you're looking for a progressive career and thrive in a fast-paced, team-orientated, target driven environment, then look no further! Please call us on 0333 321 9801 so we can get it sorted. The easiest way to manage your payment details is in MyAccount. If you've purchased breakdown cover or have a premier policy, the RAC are on hand to give you the help you need 24/7. Please call us on 0333 321 9681 so we can help. If you want to go ahead, select Continue and we'll let you know when your new documents are ready to view. If it says Failed log in it means the details you're entering don't match our records, so please double check what you've entered. If you don't want to carry on, simply select. Conquest House, If your policy number starts with H: Please use this online form to request a document. Just passed your driving test? Location Leicester. Hastings Direct is available on a variety of car insurance policies, including single car, multi-car, and ‘SmartMiles’ telematics cover. Your phone company will also charge you a fixed access fee when you make a call to any of these numbers. I gave up the will to live on their phone after 20 minutes and emailed them. *Annual saving calculated based on the cost 13 x 4-Weekly Saver ticket vs 12 x monthly Direct Debit payment. Sorry, the Hastings app isn't available for home customers at the moment - but watch this space! Sorry you've been in an accident. Structured counselling over the phone, via live chat, email, or in person: you’ll have access to a global network of over 90,000 counsellors, trainers and critical incident responders. Please don't cancel any payments or direct debits without speaking to us first. Don't worry if you can't remember what password you used, just select Forgot password? Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). 3116518. Your browser does not support JavaScript or JavaScript is disabled. Please call us on 0333 321 9752 so we can help. Simply: If you've bought a new car (or are thinking about it) you can find out how much it will cost to change your policy by getting an instant quote in the app or MyAccount. How to stay safe if you've broken down, and ways to prevent your car from breaking down. Your browser does not support JavaScript or JavaScript is disabled. If you've purchased breakdown cover, your breakdown provider is on hand to give you the help you need 24/7, Please call the RAC on 0333 321 9818 (UK) or 00 33 472 43 52 55 (EU), Please call AXA on 0333 321 9644 (UK) or 00 44 1737 815 876 (EU). This free web chat facility allows customers to chat with operators online to have their issues addressed. If it's not set to automatically renew you just need to follow the steps to accept your renewal. If your windscreen is cracked or chipped please call the helpline number found in your policy documents. You can use this online form to get a quote for a change to your policy. Hastings Direct, Enter your credit or debit card details and pay. We're here for you 24 hours a day, seven days a week. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Please call us on 0333 321 9675 to get a quote for a change to your policy. Answered by Hastings Direct 13 March 2020. Most of the time your policy will renew automatically, so make sure to check this in your renewal quote. Do you agree with Hastings Direct’s star rating? For any general queries about the app, such as logging in or resetting passwords, you can find lots of answers by searching our frequently asked questions below. If your policy number starts with H: Please call us on 0333 321 9801 to change your payment details. Got a SmartMiles policy? Sunroofs and panoramic roofs aren't covered but chips to windscreens and windows can usually be repaired quickly and easily. If it isn't going to, please call us on 0333 321 9752 to let us know you want to go ahead with your renewal. | Read 13,361-13,380 Reviews out of 74,999 Salary 18039.00 - 20731.00 GBP Annual + + pension, company bonus ... live chat or instant messages. Learn how to enable JavaScript. Here's some advice on finding affordable car insurance as a young driver. We're sorry you haven't been given the service you were expecting. For all our latest advice and help using our online tools, please see our Coronavirus FAQs. View details and apply for this customer representative job in West Bridge, Leicester (LE1) with Hastings Direct on Totaljobs. Apply now Today, Hastings Direct has 2.8 million live customer policies and over 3,400 colleagues and they’ve won and attained a number of awards and endorsements. Your browser's out of date so you may not be able to use some of the features on our website. Your policy is likely to renew automatically, so make sure to check this in your renewal invite. The Hastings Direct Live Chat Service Is Open For The Following Hours. Here's how to get in touch with us if you've broken down and need help. Inside Hastings Direct. Sorry, the Hastings app isn't available for bike customers at the moment - but watch this space! For information on our claims process please visit our claims page. Select the link to view your renewal pack. Hastings Direct. Do you agree with Hastings Direct's TrustScore? Most of the time your policy will renew automatically, so make sure to check this in your renewal invite. 3116518. View details and apply for this Customer Representative job in Leicester (LE1) with Hastings Direct on Totaljobs. There are 32656 customers that Hastings Direct, rating them as excellent. Learn how to enable JavaScript. Make sure to use the same email address you gave us when you bought your policy. Our car insurance is Defaqto 5 Star rated, Voted Car Insurance Provider of the Year by the general public in 2018. So you'll get a great price on day one and, as long as you drive well, you'll keep getting a low price every year. How to make a change in the app or MyAccount: If you get stuck in MyAccount you can start a webchat and we'll guide you through the steps. If we want to speak to you about a claim, please email us at motorclaims@hastingsdirect.com, making sure to put your claim number (e.g. If your policy number starts with H: Please call us on 0333 321 9801 to make a payment. Or, if you prefer, you can write to us at: Customer Relations Department, You can set up a new direct debit in the app or MyAccount in just a few simple steps: You can view, download or print your no claims discount (NCD) in MyAccount at any time. You'll be told if your payment's been successful. Meet Iqra, a Customer Representative in Leicester, who made the move from retail to our contact centre If you want to know more, take a look at a full list of MyAccount features and app features. Download your new Hastings Direct App or go to MyAccount. If you suspect or know of any fraudulent activity to do with one of our policies, please email us at FraudReporting@hastingsdirect.com. For the best experience, we recommend upgrading your browser to a newer version. If it isn't going to, please call us on 0333 321 9790 to let us know you want to go ahead with your renewal. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Sorry to hear you've been in an incident. If you want to go ahead, you can pay for it there and then, all without having to call. 24/11/2020 13:26:11 Cookie Policy +44 (0) 203 8794 460 Free Membership Login Replace or update your vehicle, licence plate and mileage, View, print or download documents or letters we've sent you, Check if you're insured to drive other cars, Get a quote for policy changes, like changing mileage or use, Report or track a claim online (not yet in the app). Free interview details posted anonymously by Hastings Direct interview candidates. Sorry you want to leave us. You can notify Hastings Direct of a death in one of two ways: Telephone – 0333 321 9801; Live Chat; Alternatively, you can use our platform at Life Ledger. The dress code at Hastings Direct is smart/casual. Hastings Direct Careers. Enter your credit or debit card details and select, Enter your direct debit details and select. You'll find information on your excess and details about what to do if you want to use your own supplier in your policy booklet. If you're not sure which one you used, check your inboxes to see which address we've been emailing you on (some of our emails will come from Customer Services, rather than saying Hastings Direct). Please contact your phone company for their call access charges. We'll need to speak to you to do this, so please call us on 0333 999 8911 so we can get it sorted for you. Clearly Hastings Direct. Your policy is likely to renew automatically, so make sure to check this in your renewal invite. Providers of low cost car, van, bike and home insurance. Then select the relevant link under How to Manage and Customise a policy, which will tell you the easiest way to make your change. If you're thinking about adding a driver, either permanently or just for a short time, you can log into the app or MyAccount and get an instant quote. To change your payment date or bank account number just: All your documents, such as your renewal quote, are saved securely in MyAccount, where you can access them instantly whenever you need them. If you're the account holder you can request to replace your vehicle or update your vehicle details in the app or MyAccount any time that suits you. Read about how Car Throttle's Adnan Ebrahim learned the hard way how to differentiate between a Kent country road and a farmer's field. All those months of hard work have finally paid off and now the open road awaits you. Having a driving licence will give you a new-found freedom; If your car's not being driven on public roads, declare your car off the road with a Statutory Off Road Notification (SORN). TN39 3LW. You can also email us at motorclaims@hastingsdirect.com, just make sure to put your claim number (e.g. For help with a new claim or to talk to us about an existing claim, please call 0333 321 9800 (UK) or 00 44 1424 738585 (EU). If you get stuck, you can get in touch with us through webchat and we'll guide you through the steps. Your policy documents will tell you who your cover is provided by and you'll find these in MyAccount. MyAccount makes managing your If your policy number starts with H: Please use this online form if you'd prefer something to be posted to you. Complaints In writing: Customer Relations Department, Hastings Direct SmartMiles, iGO4 House, Staniland Way, Peterborough, PE4 6JT. 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